Heidelberg Instruments receives ISO 9001:2015 certification for excellent quality management

Konrad Rössler, CEO Heidelberg Instruments

Steffen Diez, COO Heidelberg Instruments

Dr. Salla Lutz, Quality Manager at Heidelberg Instruments

The TÜV South has tested Heidelberg Instruments, a globally operating manufacturer of highly specialized laser lithography systems, and certified it according to ISO 9001:2015. The certificate emphasizes the manufacturer's commitment to quality for its customers. At the same time, management used the certification as an opportunity to review and optimize company processes.

The ISO certification marks an important milestone in the company's development, emphasizes CEO Konrad Rössler: "As a manufacturer of complex, highly precise machines for the production of micro- and nanostructures, our customers expect a correspondingly high standard of quality in our products and services. The ISO 9001 certification is a milestone for us and our customers. Because through the consistent implementation and execution of our professional quality management system, we can meet this standard both today and in the future."

Background ISO 9001:2015

ISO 9001:2015 is a globally recognized standard for quality management. The certification provides companies with a guideline for quality management and specifies the requirements. It ensures that processes are optimized, conformity with customer requirements is guaranteed, and all legal and regulatory regulations are complied with.

With the ISO 9001:2015 certification, Heidelberg Instruments guarantees efficient operational processes with the goal of providing products and services of the highest quality standards. The company's quality policy focuses on customer satisfaction and the continuous pursuit of improvements in all products and services.

In addition to development and manufacturing, Heidelberg Instruments also received the certificate for sales and service of laser lithography systems. The official certificate number is 12 100 62527.

Using the certification - optimizing processes

Especially in the development of new customer-specific solutions, CEO Konrad Rössler and the management team expect a significant performance increase thanks to optimized processes.

COO Steffen Diez emphasizes that the certification is an important aspect of the company's strategy: "Because it supports us in the planned expansion of our industrial business." Here, the ISO certification is an important standard – often even a prerequisite for being approved as a supplier.

"We already see that the optimized processes increase our productivity," says Steffen Diez happily. "Planning security has improved and supports further growth. Of course, this ultimately benefits our customers."

Success factor: Employees

"The certification can only succeed if the entire company stands behind the project," summarizes Quality Manager Dr. Salla Lutz. As the person responsible for establishing the quality management system (QMS), she praises the "commitment and motivation of my colleagues." Despite the challenging conditions during the COVID-19 pandemic, they successfully implemented a comprehensive, professional QMS. "I was especially pleased with the positive feedback from our auditors regarding the documentation of the QMS and the high level of digitalization in our company."

A proud success that they will not rest on, emphasizes CEO Konrad Rössler: "Our ISO certificate is both an order and an incentive for us to deliver the highest quality to our customers at all times. It provides a strong foundation to face new challenges and to continuously improve our company and our processes."