What to do when the laboratory information system has become outdated?

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The use of outdated software can lead to serious problems in laboratories – from inefficient workflows to significant security risks. Investments in new technologies can minimize these risks.

With advanced product features, robust interoperability, and a commitment to seamless transitions, Clinisys™ has migrated numerous customers to new systems and enabled laboratories to maintain uninterrupted service to senders with timely results during ongoing operations.

An outdated Laboratory Information System (LIS) always poses a business risk. The decision to innovate and modernize is sometimes also driven by external factors such as the requirements of digital transformation. Choosing to switch LIS sets the course for investment security, efficiency, and performance stability.

Involving the team

A switch of the LIS on the fly initially means crisis management, but with proactive planning, it can be achieved to the satisfaction of all involved. Conducting test runs in parallel operation and a positive approach to change management requirements can contribute to success: “When sufficient resources are invested in project preparation, planning, and control, the benefits are noticeable in the end,” says Dr. Simone Brunner, owner of the Brunner Laboratory in Constance and user of Clinisys™ GLIMS. Optimizing laboratory data communication within a clear structure, streamlined processes that reduce manual errors, relieving staff, and quality-assured work are exemplary benefits of switching to a new system. Ideally, a change can increase the likelihood of success and contribute to improved economic efficiency.

Planning for upgrades

Even after switching to a new system, continued investment is necessary: in major updates that include significant changes or new versions, in functional updates to incorporate improvements with new features, and in security updates that enhance cyber protection and strengthen defenses against new threats. In 2023, the healthcare industry reported that data breaches cost an average of around 9.6 million euros per incident and can jeopardize patient safety as well as entire organizations. Software upgrades and patches are an important part of good cyber hygiene.

Clinisys™ supports accredited laboratories

Laboratories should regularly update software solutions to close security gaps, increase efficiency, and ensure compatibility with new technologies. Especially regarding handling the most sensitive human data, Clinisys™ commits to strict security criteria, as many Clinisys customers are accredited or KRITIS companies. As a certified partner*, Clinisys™ meets the essential requirements placed on laboratories.

*Clinisys’s processes are certified worldwide according to ISO 13485, ISO 9001, ISO 27001, ISO 27017, and ISO 27018.